1. What materials are used in OmKama jewelry?

All OmKaMa jewelry pieces are crafted from natural crystals and high-quality materials, carefully selected for their energy and beauty. We do not use any artificial dyes or synthetic materials, ensuring the purity of every piece.

2. How do I know which crystal or bracelet is right for me?

Choosing the right crystal depends on what energy or intention you want to enhance in your life. You can refer to our Crystal Energy Guide or contact us for personalized advice on which crystal aligns with your goals or zodiac sign.

3. How long does it take to receive my order?

Once your order is placed, our handcrafted jewelry typically takes 3-5 days to produce. After that, shipping times vary based on your location. We offer express shipping for faster delivery.

4. Can I customize my bracelet size?

Yes! All our bracelets are available in different sizes. You can refer to our Size Guide for detailed sizing information or contact us if you need further assistance with a custom fit.

5. Do you offer international shipping?

Yes, we offer international shipping to most countries. Shipping fees and times will vary depending on your location.

6. What is your return policy?

We offer a 30-day return policy on all items. If you're not satisfied with your purchase, you can return the item for a refund or exchange, provided it is in its original condition. For more details, visit our Shipping & Returns page.

7. How can I care for my crystal jewelry?

To keep your crystals in the best condition, avoid exposure to water, harsh chemicals, and direct sunlight for long periods. Store your jewelry in a soft pouch when not in use, and cleanse your crystals regularly to maintain their energy.

8. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track your package until it arrives.

9. How do I become an OmKama member?

You can sign up for an account on our website to become an OmKama member. Members receive exclusive discounts, early access to new collections, and special offers.

10. What payment methods do you accept?

We accept a variety of payment methods, including credit cards, PayPal, and other secure online payment options. For more details, please visit our Payment & Security page.

11. How do I contact customer service?

You can reach our customer service team via the Contact Us page. We’re happy to assist with any questions or concerns.